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Purpose

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Our Mission:
"To make life easier for infrastructure workers"
Our business has been built from the ground up to serve our target customer, Pat. Our mission statement was created with Pat in mind.

Pat was a real customer we met soon after Jaybro started, who optimised our ideal customer. Pat is a civil contractor, who wants good service and good products. He wants it done right and he wants it done fast.

Our detailed profile of Pat guides every decision that we make.

Why buy from Jaybro

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5% Price Beat Guarantee
Find a lower price? We’ll beat that price by 5%
4 Hour Metro Deliveries
4 hour deliveries to the metro regions in each state
No Backorders
We stock what we sell and sell what we stock meaning no backorders
Not all things to all people
We are entirely focused on our target customer Pat and don’t get distracted by other customers that use our product

Core Values

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WOW Customers with Service

We are obsessed with our customer, we love our business, and we love our job. We are fast, accurate, and never keep customers in the dark. We are entrepreneurial and always find ways to say yes and Give Little Unexpected Extras (G.L.U.E).

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Move Fast to get Results

We display urgency in all we do, and believe in “production then perfection”. We work in an environment that is safe, fast-paced, results-driven, and exciting. We are energised and have a bias for action.

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Keep It Simple

We believe simplicity brings empowerment, and understand that if it’s complicated it costs time and money. We don’t get caught up in the detail, and use the 80/20 rule to focus on what is important. We use edge and good judgement to make decisions.

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Challenge the Status Quo

We have an enterprising spirit, a growth mindset, and we never stop learning. We embrace and drive change as it fuels our growth. We value ideas over hierarchy.

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We Care!

We are humble and emphasise team over self. We are invested in Jaybro and behave like it’s our own business to help the bigger team win. We care about each other and ensure everyone goes home the way they came every day – We are family!

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