Shipping and Freight Services
Metro Areas – Capital Cities
VIP
(Orders placed between 7am – 3pm) 3 Hour Delivery
4 HOUR DELIVERY
(Orders placed between 7am – 12pm) Express 4 hour service to Sydney, Melbourne, Brisbane, Adelaide, and Perth Metro areas
NEXT DAY
(Orders placed before 4 pm) Next day delivery
Regional Centres
Country Regions – Australia Wide
1-3 DAYS $POA. Our customer service team will contact you after your order is placed with a competitive shipping quote based on the destination.
Click & Collect
Choose to pick up during checkout and collect your items from one of your distribution centres. Jaybro has a streamlined the order to delivery process which is designed to make life easier for you.
ADDITIONAL FREIGHT CHARGES MAY APPLY
Heavy, bulky or awkward items may incur additional freight costs, if this applies to your order you will be contacted before your order is processed. Below are some products and instances when extra freight charges may apply.
- When unloading at customers premises or site in excess of 45 minutes for bulky deliveries
- Plastic and concrete barriers
- Orders of large/heavy items in a bulk quantity
- Items with a steel or concrete construction
- Perimeter and crowd control fencing and fencing packages
- Items that are not considered a two-man lift
- Deliveries outside of our metro delivery radius
- Pits and Grates
SAME/NEXT DAY SHIPPING EXCEPTIONS
Whilst Jaybro aims to have stock of all item we sell onhand in every Jaybro location across Australia and New Zealand, there are occasions when this is not possible, for example, a custom made item that requires manufacture time or items that are inbound to Jaybro.
If you select same day or next day delivery and for whatever reason, your item cannot ship, you will be contacted by a Jaybro customer service team member.
Our 4 Hour Delivery service excludes heavy, bulky and custom items such as barriers, geosynthetics or custom printed mesh, as well as clothing and shoes. Order before 12 pm delivery cut-off time. Deliveries made between 7am and 5pm Monday to Friday.