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Our Core Values

WOW Customers with Service

We are obsessed with our customer, we love our business, and we love our job
We are fast, accurate, and never keep customers in the dark
We are entrepreneurial and always find ways to say yes and Give Little Unexpected Extras (G.L.U.E)

Move Fast to get Results

We display urgency in all we do, and believe in “production then perfection”
We work in an environment that is safe,fast-paced results-driven, and exciting
We are energised and have a bias for action

Keep It Simple

We believe simplicity brings empowerment, and understand that if it’s complicated it costs time and money
We don’t get caught up in the detail, and use the 80/20 rule to focus on what is important
We use edge and good judgement to make decisions

Challenge the Status Quo

We have an enterprising spirit, a growth mindset, and we never stop learning
We embrace and drive change as it fuels our growth
We value ideas over hierarchy

We Care!

We are humble and emphasise team over self
We are invested in Jaybro and behave like it’s our own business to help the bigger team win.
We care about each other and ensure everyone goes home the way they came every day – We are family!


Jaybro is committed to high standards of behaviour and conduct in its business activities and encourages the reporting of behaviour which fails to meet this standard.

Everyone has a role to play in ensuring that Jaybro continues to operate to the highest standards of conduct. This means escalating issues and contributing to our culture of accountability and risk management, including reporting potential issues when they arise (which is commonly referred to as whistleblowing).

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