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CSIA’s 2017 Service Champions and runner-up Customer Service team of the Year 

2017 saw a record number of organisations nominated for awards, across a range industries. Jaybro was recognised for our dedication to excellence, receiving the Service Champions award and were honoured to come in runners-up for the Customer Service Team of the year – Medium, at the 16th Annual Australian Service Excellence Awards, held in Sydney last week.

Laurie Joyce and Gary Dunn accepted the award on the night (pictured below). The Service Champions Award was an exceptional acknowledgement for Jaybo, symbolising the commitment to excellence and recognising our team’s dedication over the past 12 months on delivering and maintaining the highest levels of customer service.

The Customer Service Institute of Australia (CSIA) was established in 1997, the nation’s peak customer service body providing education, certification and recognition to organisations and individuals in the field of service excellence. The goal of the CSIA is to promote, develop and directly serve the needs of all Australians who work in customer service – www.csia.com.au.


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